Pre-purchase Q&A
Answer product questions instantly to convert browsers into buyers.
E-commerce
E-commerce Telegram Bot for Sales & Support
E-commerce never sleeps. TeleClaw handles your Telegram customer support 24/7, answering pre-purchase questions, sending order updates, resolving common issues, and running promotional campaigns to your customer community.
Start Free on Telegram →70%
Support tickets deflected
< 3 sec
First response time
15%
Higher repeat purchase rate
Why TeleClaw
Built for the way you work
Order updates
Proactive shipping and delivery notifications reduce 'where is my order?' tickets.
Returns & support
Handle common support cases automatically with smart escalation for complex issues.
Promo campaigns
Send targeted promotions and flash sale alerts to your Telegram customer community.
How it works
Up and running in minutes
Step 01
Connect your product catalogue
Upload your product info, policies, and FAQ. TeleClaw answers every pre-purchase question accurately.
Step 02
Set up order notifications
Connect TeleClaw to your fulfilment system. Order updates trigger automatically as status changes.
Step 03
Launch your customer community
Invite customers to your Telegram group. TeleClaw manages support, updates, and promotions from day one.
Product Q&A Bot: Convert More Browsers Into Buyers
Shoppers have questions before they buy: sizing, materials, compatibility, availability. These pre-purchase questions directly impact conversion rates, a fast, accurate answer turns a hesitant browser into a buyer.
Proactive Order Updates That Reduce Support Volume
Post-purchase anxiety is real. Customers want to know where their order is, when it will arrive, and whether there are any delays. Proactive order status updates reduce support ticket volume dramatically.
Customer Support That Resolves Without Escalating
Returns, refunds, damaged items, wrong orders, these support cases happen in every e-commerce operation. TeleClaw handles the first-line support for common cases, collecting the necessary information and following your resolution policy.
Promotional Campaigns to Your Highest-Intent Audience
Your Telegram customer community is a high-intent audience. These are people who chose to follow your brand, they want to know about sales, new products, and exclusive offers.
Get started free
Ready to automate your Telegram community?
No server setup. No API keys. Add TeleClaw to your group in under a minute and see the difference today.
Free plan available · No credit card required