Instant responses
Cut response times from hours to seconds with AI handling first-line queries.
Customer Support
AI Customer Support Bot on Telegram
Your customers message you on Telegram at 2am expecting a fast reply. TeleClaw is always there, answering common questions, escalating complex cases, and keeping satisfaction high without growing your headcount.
Start Free on Telegram →< 3 sec
Average response time
70%
Queries resolved by AI
24/7
Always staffed
Why TeleClaw
Built for the way you work
Custom knowledge base
Train TeleClaw on your docs, FAQs, and policies for accurate, on-brand answers.
Smart escalation
Seamlessly hand off complex issues to your team with full conversation context.
Support analytics
Track volume, resolution rates, and common issues to continuously improve.
How it works
Up and running in minutes
Step 01
Upload your knowledge base
Add your product docs, FAQs, and policies to TeleClaw. It learns your business in minutes.
Step 02
Configure escalation rules
Define which topics, keywords, or customer tiers go straight to a human agent.
Step 03
Go live in your support group
TeleClaw handles the volume. Your team gets notified only when a human is truly needed.
24/7 AI Support: Never Miss a Customer Message
Customers don't follow business hours. With TeleClaw, your Telegram support channel is always staffed, answering common questions, troubleshooting known issues, and providing status updates at any time of day or night.
Custom Knowledge Base for Accurate, On-Brand Answers
TeleClaw's answers are only as good as the knowledge you feed it. Upload your product documentation, FAQs, troubleshooting guides, and policy documents, TeleClaw learns your business and responds with accurate, on-brand answers.
Seamless Escalation to Humans: With Full Context
AI handles the routine, humans handle the exceptions. When TeleClaw encounters a question it can't answer confidently, or when a customer requests a human, it escalates seamlessly to your support team.
Support Analytics That Improve Your Knowledge Base
TeleClaw tracks every support interaction, volume by day and hour, resolution rates, most common questions, and escalation frequency. Use this data to identify gaps in your knowledge base and training opportunities for your team.
Get started free
Ready to automate your Telegram community?
No server setup. No API keys. Add TeleClaw to your group in under a minute and see the difference today.
Free plan available · No credit card required