Simplesat AI Agent
Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Simplesat MCP or direct API to send surveys, fetch CSAT results, analyze feedback, and automate customer follow-ups through natural language.
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Simplesat is a survey tool for capturing customer feedback and CSAT scores, natively integrated with helpdesk platforms. It helps teams monitor satisfaction trends and drive service improvements in real time.
▪ Tools & Triggers
Supported Tools and Triggers
Every Simplesat action and event your agent gets out of the box.
Create or Update Customer V2
Tool to create a new customer or update an existing customer if one already exists with the same email. Use when you need to add or modify customer information including name, email, company, tags, external_id, and custom attributes.
Create or Update Team Member
This tool creates a new team member or updates an existing one if a team member with the same email address is found. It is an independent action that requires only basic team member information (email, first_name, last_name, and optionally title and phone) and does not depend on any other resource IDs.
Get Customer
Tool to retrieve a single customer by their Simplesat ID. Returns customer details including name, email, company, tags, and custom attributes.
List Questions
Tool to retrieve a paginated list of all questions in Simplesat. Use when you need to fetch question details including order, metric type, text, rating scale, choices, and conditional rules. Supports filtering by metric (csat, nps, ces) and survey_id.
List Surveys
Tool to list all surveys in the Simplesat account. Returns survey details including id, name, and metric type (CSAT, NPS, CES). Use when you need to retrieve available surveys or find a specific survey by name or metric type.
Search Answers
Tool to search and retrieve answers from Simplesat with advanced filtering. Use when you need to find specific answers based on filters like date range, choice value, sentiment, survey, customer, or custom attributes. If no filters are provided, returns all answers from the last 30 days by default.
Search Responses
Tool to search and retrieve responses from Simplesat by applying specific filters. Returns all responses from the last 30 days by default if no date range is specified. Supports filtering by date range, choice value, collaborator, company, comment, customer, sentiment, metric, survey, tag, team member, ticket_id, and custom attributes. Use this when you need to find specific responses based on criteria like sentiment, customer, or time period.
Update Customer
Tool to update an existing customer by their Simplesat ID. Use when you need to modify customer information such as name, email, company, external ID, tags, or custom attributes.
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Put Simplesat on autopilot
Connect Simplesat to your TeleClaw agent and run these 8 tools straight from Telegram.
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