Convolo ai AI Agent
Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Convolo ai MCP or direct API to trigger rapid lead callbacks, update call outcomes, assign leads, and manage conversations through natural language.
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Convolo ai is an AI-powered communications platform for sales teams. It accelerates lead response and improves conversion rates by automating calls and integrating workflows.
▪ Tools & Triggers
Supported Tools and Triggers
Every Convolo ai action and event your agent gets out of the box.
Create Character
Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.
Evaluate Character Performance
Evaluates a conversation session across 9 quality dimensions (clarity, courtesy, product knowledge, etc.) using AI analysis. Returns structured ratings and feedback. Prerequisites: - A valid session_id from Get Character Response - A character_id from Create Character - Prompt must include [[conversation_history]] placeholder Note: This API requires Professional Plan or higher access.
Generate Starter Conversation
Generates AI-powered conversation starter suggestions for a character. This tool creates contextually relevant opening lines or follow-up dialogue suggestions that can be used to initiate or continue conversations with AI characters. Perfect for chatbots, virtual assistants, game NPCs, or interactive storytelling applications. Use this when you need: - Opening conversation starters for a new interaction (sessionId="-1") - Follow-up suggestions based on an ongoing conversation (provide existing sessionId) - Multiple conversation options to choose from
Get Character Response
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
List Voices
Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.
Set Core AI Settings
Updates the core AI settings (model and/or temperature) for an existing Convai character. Use this action to: - Switch the AI model powering a character (e.g., from GPT-4o to Claude) - Adjust response creativity via temperature parameter (0.0=deterministic, 1.0=creative) - Fine-tune character behavior without recreating the character Prerequisites: Requires a valid charID from a previously created character. At least one of model_group_name or temperature must be specified.
Upload Knowledge Bank File
Tool to upload a knowledge bank file. Use when you have a file ready to add to Convolo AI's knowledge bank (Enterprise plan only).
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