Bolna AI Agent
Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Bolna MCP or direct API to design, launch, update, and manage conversational voice agents through natural language.
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Bolna is an AI platform for building conversational voice agents. It helps businesses automate support and streamline interactions through natural, voice-powered conversations.
▪ Tools & Triggers
Supported Tools and Triggers
Every Bolna action and event your agent gets out of the box.
Add Provider to Bolna
Tool to add a new telephony or voice service provider to your Bolna account. Use when you need to configure API keys for providers like Twilio, Deepgram, or ElevenLabs before creating agents.
Copy Bolna Agent
Tool to create a duplicate copy of an existing Bolna voice AI agent. Use when you need to replicate an agent's complete configuration (tasks, prompts, LLM settings, etc.) with a new name.
Create Bolna Voice AI Agent (v2)
Tool to create a new Bolna Voice AI agent using the v2 API. Use when you need to set up a new conversational agent from scratch with custom LLM, synthesizer, transcriber, and task configurations. This fills the gap for end-to-end agent setup in workflows starting from an empty account state.
Create Bolna Batch
Tool to create a new outbound calling batch by uploading a CSV of contacts to obtain a batch_id. Use when initiating a batch campaign; follow by calling BOLNA_SCHEDULE_BATCH_BY_ID to schedule execution.
Create Bolna Knowledgebase
Tool to create a new knowledgebase for Voice AI agents to reference during conversations. Use when you need to provide agents with domain-specific knowledge from PDFs or web URLs. Note: Initially returns status 'processing'; poll or wait for status to become 'processed' before use.
Create Template Agent
Tool to create a new Bolna Voice AI agent from a template. Use when you want to quickly set up an agent using predefined templates instead of building from scratch.
Delete agent by id
Permanently delete a Voice AI agent and all associated data including batches, executions, and configurations
Delete batch by id
Permanently delete a batch campaign by its ID, removing it from the system. This operation cannot be undone.
Delete Knowledgebase
Tool to permanently delete a knowledgebase from your Bolna account. Use when you need to remove an existing RAG knowledgebase that is no longer needed. This operation cannot be undone.
Fetch all batches by agent id
Retrieve all batches associated with a specific Bolna Voice AI agent. Returns a comprehensive list of batches with details including batch status (scheduled, created, queued, executed), creation and scheduled times, contact counts, file names, and execution status breakdown. Use this to monitor batch campaigns, track their progress, and manage outbound calling operations for the agent.
Get all agents
Retrieve all agents configured in your Bolna account Returns a comprehensive list of all voice agents with their configurations including: - Agent metadata (ID, name, type, status) - Task configurations (conversation settings, toolchains) - AI model settings (LLM, transcriber, synthesizer) - Webhook and phone number assignments - System prompts and guardrails This is useful for listing available agents, checking agent configurations, or finding specific agents by their properties.
Get execution by id
Retrieve detailed information about a specific phone call execution by its ID. Returns comprehensive execution data including conversation transcript, duration, costs (LLM, TTS, STT, network, platform), telephony details (phone numbers, recording URL, provider info), usage metrics (tokens, characters, duration), and extracted structured data. Use this to: - Analyze individual call performance and outcomes - Access conversation transcripts and recordings - Review cost breakdowns and resource usage - Monitor call status and error messages - Retrieve extracted structured data from conversations
Get knowledgebase by ID
Tool to retrieve details of a specific knowledgebase by its ID. Returns complete configuration including processing status, file information, vector ID, and embedding parameters (chunk size, similarity top k, overlapping). Use when you need to check if a knowledgebase has finished processing or to inspect its configuration before using it with an agent.
Get User Information
Tool to retrieve information about the authenticated user. Use when you need details like name, email, wallet balance, or concurrency limits for the current user.
Import Bolna Agent
Tool to import an existing Bolna voice AI agent by its ID. Use when you need to copy or duplicate an agent configuration, create a new agent from a template, or migrate an agent from another environment.
List agents (paginated)
Tool to retrieve a paginated list of all agents in your Bolna account. Use when you need to fetch agents with optional filtering by user_id or sub_account_id.
List Knowledgebases
Tool to retrieve all knowledgebases from your Bolna account. Use when you need to view available RAG knowledgebases, check their processing status, or find specific knowledgebases by status.
List all phone numbers
Tool to list all phone numbers associated with your Bolna account. Use when you need to retrieve details of all phone numbers including provider, associated agent, pricing, and rental status.
List all providers
Retrieve all providers associated with your Bolna account Returns a list of all configured providers including: - Provider IDs (unique identifiers) - Provider names (e.g., API key types) - Masked provider values (secrets) - Creation timestamps (both absolute and human-readable) Use this when you need to view all configured API providers, check provider details, or verify provider setup in your Bolna account.
List available voices
Tool to list all available voices that can be utilized for Voice AI agents. Use when you need to see which voices are available across different providers.
Make an outbound phone call from agent
Initiate an outbound phone call using a configured Bolna Voice AI agent. The agent will call the specified recipient and engage in a conversation based on its configured prompt and capabilities.
Remove Provider from Bolna Account
Tool to remove a provider from your Bolna account by its key name. Use when you need to delete a provider configuration that is no longer needed or needs to be replaced.
Retrieve agent by id
Retrieve complete configuration and details for a specific Bolna voice AI agent by its ID. Returns comprehensive agent information including name, type, status, conversation tasks, LLM/synthesizer/transcriber settings, system prompts, webhook configuration, and timestamps. Use this to inspect agent setup before making calls or to verify agent configuration.
Retrieve agent execution details
Retrieve detailed information about a specific execution (call/conversation) by an agent, including transcript, costs, duration, status, and telephony data
Retrieve agent execution status
Retrieve all executions for a specific agent with pagination and filtering support. Returns a paginated list of agent execution records including call status, cost breakdown, transcripts, and telephony data.
Retrieve Batch Details by ID
Retrieve comprehensive details about a specific Bolna batch by its ID. Returns batch metadata including creation time, execution status, scheduled time, contact statistics, and call status breakdown. Use this to monitor batch progress or retrieve information about previously created batch calling campaigns.
Retrieve batch execution list
Retrieve all executions from a specific batch with pagination support. Returns detailed information about each call execution including conversation metrics, transcripts, costs, and resource usage breakdown (LLM tokens, synthesizer characters, etc.). Use this to monitor batch campaign results and analyze individual call outcomes.
Schedule Batch by ID
Schedule a batch to execute at a specific time. After creating a batch with BOLNA_CREATE_BATCH, use this action to set when the batch calls should begin. The batch must exist and be in a schedulable state (e.g., 'created' or 'stopped').
Search available phone numbers
Tool to search for available phone numbers that can be purchased for Bolna Voice agents. Use when you need to find purchasable phone numbers by country or prefix pattern before buying.
Setup inbound call for agent
Add agent for inbound calls
Stop Agent Calls
Tool to stop all queued or scheduled calls for a specific Voice AI agent. Use when you need to immediately halt all pending calls for an agent.
Stop batch by id
Stop a running batch by its ID. This halts all queued calls in the batch. Any calls currently in the queue waiting to be executed will be cancelled and will not be processed. Use this when you need to immediately halt a batch campaign that's in progress.
Update Bolna Voice AI Agent (v2)
Tool to update all settings and configuration of an existing Bolna Voice AI agent using the v2 API. Use when you need to modify an agent's full configuration including LLM settings, synthesizer, transcriber, tasks, prompts, or any other agent property. This performs a complete update (PUT operation).
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